For Singapore SME owners · no AI know-how needed

Every enquiry answered. Every payment chased. Without you doing it.

Most SMEs don't lose money on price. They lose it to customers who can't find them online, a WhatsApp enquiry nobody replied to, or an invoice nobody chased. I set up the website, enquiry board and payment tracker that catch those for you, with AI doing the follow-up in the background.

On the call I'll find the next bottleneck in your business that AI can fix. Free, no obligation.

Same building blocks. Different for every business.

Five examples of what "connected" can actually mean:

1
A website enquiry comes inWebsite Development
2
It's logged automaticallyCRM System
3
It shows up on your dashboardBusiness Dashboard
4
An AI agent drafts the reply and follows upAI Agent

Each piece stands on its own. Want it all connected? I build only what you actually track.

Before and after

What "sorted" actually looks like

Watch the shift from scattered chats and spreadsheets to one clear view.

Tan & Sons — DashboardLive
Invoices92%paid on time
Trade value$18.2kthis month
Projects4open
Invoice #1024 — Tan & SonsPaid
Receipt — ABC TradingLogged
Project — Riverside RenoOn track
Buyer — Tan & SonsActive
Supplier — ABC TradingActive
Before After
10 years
Across banking, logistics, retail & tech — plus Gojek's Singapore launch team
6+ years
In banking — from call centre through to Business Financial Manager
1:1
You work directly with me — not a call centre
Germaine Thng, founder of Flow AI Solutions

About Flow AI Solutions

Built by someone who's sat where you sit

I'm Germaine, the founder of Flow AI Solutions. I spent close to ten years across retail, logistics, tech and Gojek's Singapore launch team, then most of it in banking, working my way from the call centre up to Business Financial Manager for SME clients.

That put me across the table from owners in almost every industry. They weren't short on customers. They were buried in admin, missing documents and numbers pieced together by hand, and plenty had no website, or one that had quietly died. So I build the practical fixes: websites, CRMs that remember what you'd forget, dashboards that pull your numbers together, and AI workflows that chase the small tasks for you.

"You don't need to understand AI. You just need it to save you time and make you money. That's what I build."

  • No buzzwords. Every system solves a real, everyday problem in your business.
  • Built for your size. I understand tight budgets and limited time.
  • Not a template. Everything is built around how you actually operate.
  • Made for non-techies. If you can't use it comfortably, it's not done.

What I build

What I set up, and what it fixes

You don't need to pick one. On a free call I find where your business is losing customers or money, then build only the piece that fixes it. Most owners start with the first three.

Website Development

A clean, professional website that makes your business look credible and makes it easy for customers to find you, understand what you offer, and get in touch.

Fixes Customers who can't find you online

CRM Systems

Stop losing leads in scattered spreadsheets or chats. A simple CRM keeps every enquiry, follow-up and customer detail organised in one place.

Fixes Enquiries lost in WhatsApp chats

Payment Trackers & Dashboards

See who owes you, what's overdue and what's coming in, at a glance. Your sales, jobs and payments pulled into one clear view — real numbers, not guesswork.

Fixes Invoices nobody chased

AI Workflow Solutions

Free up hours every week by automating repetitive tasks — enquiry replies, lead follow-ups, reporting — built around how your business actually works.

Fixes Hours of copy-paste admin

AI Agents

Once the basics are running, an AI assistant trained on your business can answer common questions, draft quotes and chase overdue payments, then hand the tricky cases back to you. Nothing goes out until you approve it.

Fixes Customers waiting hours for a reply

Demos

See it working

Screenshots from a working demo I built to show construction firms what this looks like. On the call I can walk you through a live version set up around your kind of business.

Dashboard with monthly enquiry counts and a licence renewal tracker flagging an overdue certificate
Where things stand, at a glance. Enquiries per month, plus anything overdue flagged in red before it costs you.
Project board showing enquiries moving from enquiry to site survey, quoted, awarded and in progress
Every enquiry on one board. From first message to awarded job, nothing sits forgotten in a chat.
A new website enquiry next to an AI-drafted reply with a price range and timeline, ready in 4 seconds
The reply drafted in seconds. AI writes it from your own price ranges. You check it and hit send.

What a leak costs

How much is a slow reply costing you?

A fix is paid once. A leak is paid every month. Move the sliders to roughly match your business.

Estimated leak S$4,500 a month S$54,000 a year

Catch just one in four of those and that is about S$13,500 a year back in your pocket.

Run this with your real numbers

Example figures to start from, not a promise. Your numbers will differ, and we work them out together in a free chat.

The upgrade · AI agents

What an agent does while you're busy

An example of one agent handling a customer enquiry, playing on a loop. It does the groundwork, and nothing goes out until you approve it.

Enquiry agent · WhatsAppExample
Customer · 4:52 PMHi, can you quote for 3 units and install before 15 Nov? Thanks!
Agent read the message. New quote request, 3 units, deadline 15 Nov.
Agent checked your price list and calendar. Stock available, install slots open on 12 and 13 Nov.
Draft reply · waiting for youHi! Yes, we can do 3 units with installation before 15 Nov. I've pencilled in 12 Nov, 2 PM. A written quote is on its way. Does that timing work for you?
Looks right?
Logged in your CRM Reminder set for 3 Nov if no reply Time saved about 20 minutes

Names, times and replies are made up for illustration. Your agent is built around your own price list, tone and rules.

Questions

Things owners ask before we start

What happens on the free call?

We spend 20 minutes on how your business runs today: where enquiries come in, what you chase by hand, what keeps you up at night. I point out the next bottleneck AI can fix and what fixing it would be worth. You leave with that, whether or not we work together.

How long does a project take?

It depends on the scope. A simple website is quicker than a connected system with a CRM, dashboard and workflows. You'll get a clear timeline in writing before you commit.

Do I need to be technical?

No. I set everything up, show you how to use it, and keep it simple. If you can't use it comfortably, it's not done.

Will an AI agent send messages without my approval?

No. An agent drafts the reply and does the groundwork, and nothing goes out until you approve it.

Do I own what you build for me?

Yes. The website content and your business data are yours. The details are written into the agreement we sign before work begins.

What happens after it goes live?

I don't disappear. A simple support arrangement covers small changes, fixes and questions. You can also choose to look after it yourself.

Free 20-minute AI check

Book a call. I'll find the next bottleneck AI can fix.

Answer a few quick questions, then pick a time in my calendar. The invite goes straight into yours. On the call we look at where enquiries, quotes or payments slip through in your business, and what fixing it would be worth to you. No call centre, no sales script, and no obligation.

Prefer email? germaine@flowaisolutions.sg

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